FAQ’s

Our studio is in Highland Park, Northeast Los Angeles. Our location is on Figueroa Street, surrounded by a delightful selection of shops and restaurants.

Yes, we love them!  Find details about pop-up events here, and info about private parties here. Feel free to send us a message too!

Learn more about the chains and charms we have available here.

You can cancel or reschedule up to 72 prior to your appointment for a deposit refund. If you miss or cancel less than 72 hours before your appointment the deposit will not be refunded.

The actual ZAP is really fast but we studio appointments last 30 minutes to give you enough time to choose your perfect pieces. If there is a particular ritual or ceremony that you'd like to include, please ask as fees and time frames may shift.

Not at all, the process is completely safe and painless.

Once we have welded a custom bracelet onto your wrist it’s yours. We cannot refund you.

Though our bracelets are meant to stay on indefinitely, you can simply remove them with a small nail clipper or scissors. Please note, it is best cut it at the link that we welded to ensure you can get it linked again when you are ready.

We would be happy to schedule a session for the reattachment service whenever you're ready. A re-welding fee of $25 will be applied.

Kiddos who are 13 and up are welcome with parent consent. If a littler little wants a bracelet we are happy to customize one with a clap.