FAQ’s

  • Our studio is in Highland Park, Northeast Los Angeles. Our location is on Figueroa Street, surrounded by a delightful selection of shops and restaurants.

  • Yes, we love them!  Find details about pop-up events here, and info about private parties here. Feel free to send us a message too!

  • Learn more about the chains and charms we have available here.

  • You can cancel or reschedule up to 72 prior to your appointment for a deposit refund. If you miss or cancel less than 72 hours before your appointment the deposit will not be refunded.

  • The actual ZAP is really fast but we studio appointments last 30 minutes to give you enough time to choose your perfect pieces. If there is a particular ritual or ceremony that you'd like to include, please ask as fees and time frames may shift.

  • Not at all, the process is completely safe and painless.

  • Once we have welded a custom bracelet onto your wrist it’s yours. We cannot refund you.

  • Though our bracelets are meant to stay on indefinitely, you can simply remove them with a small nail clipper or scissors. Please note, it is best cut it at the link that we welded to ensure you can get it linked again when you are ready.

  • We would be happy to schedule a session for the reattachment service whenever you're ready. A re-welding fee of $25 will be applied.

  • Kiddos who are 13 and up are welcome with parent consent. If a littler little wants a bracelet we are happy to customize one with a clap.